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61 thoughts on “Contact

  1. Regarding the order #14439, I would like to cancel the order and change it to “”.
    Is it possible to change the order?

    1. Hi,
      i would like to buy the following product:
      Patagonia Ultralight Black Hole® Mini Hip Pack 1L – Black (BLK)
      Do you ship in Milan (IT).
      In affermative case, how much for shipping?
      Many thanks in advance!

  2. Hello,

    I would like to purchase REUSCH VOLCANO GTX® GLOVE size 10 shipped to the United States. Is that possible?

    Thank you,

    1. Dear Mr. Henry,
      Thank you so much for your message.
      If you could show us the post code, then, will check the shipping fee.
      If you are happy with the price in total, yes, we will send you the invoice through PayPal.
      Thank you so much
      Faithfully yours
      Raijin Sports

      1. Hi, I am interested in this item in feather grey, medium.

        On the size it states regular fit however on the Patagonia website it states this product is a slim fit.

        Are these two different products? I’d appreciate your clarification.


    2. How long to ship to England please?

  3. Hello,

    I ordered a snowboard online this evening (5th of January). It has to be shipped to Belgium, are there any details yet about the date of arrival?

    Thank you very much.

  4. This evening (5th of January) I ordered a snowboard from the brand IMPERIVM.

    It has to be shipped to Belgium. Is it possible to have some delivery information (estimate date of arrival)?

    Thank you very much!

    1. Dear Mr. Deklarck
      I am so sorry for our belated reply here.
      We have booked the delivery with DPD/Interparceltoday, 6 Jan, and tomorrow, 7 Jan, we are planning to hand out the parcel to the shipping company: DPD/Interparcel.
      Your tracking number for this order is GB8166991233 and you can follow the progress of your parcel at
      The estimated delivery date is the 10th Jan.
      I will keep this information up to date till the delivery.
      Thank you so much
      Faithfully yours

  5. Hi,

    I have been trying to order ski-socks (x 4), However, your checkout adds £4.95 flat rate shipping, then PayPal adds a further £9.90. Is this correct please?

    Kind regards

    1. Dear Mr. Lee,
      I am so sorry that there are some issues on our website.
      I will look at it.
      All the best wishes

      1. Dear Mr. Lee,
        We have fixed the problem.
        So, if you have encountered another one, please contact us at any time.
        Thank you so much
        Faithfully yours
        Raijin Sports

  6. Thank you for your help yesterday with the goggle’s. I looked at my old ones today and think they will do for my quick ski trip this year. I will replace them next ski season and be back to your shop.

    1. Hello,

      I’d like to buy the baby boardshorts

      Delivery of £5 seems like a lot for a single tiny pair of shorts – is it possible to do a reduced level when it’s such a small item?


  7. Hi,

    Could you confirm you have the blue medium Patagonia Nano-Air Hoody Jacket in stock still?



  8. Hi there I’m looking at buying a jacket but I need it sent with next day delivery, can you offer this for an arranged price?
    Thank you

  9. Hello,

    Do you stock the Patagonia R1 TechFace Hoody?

    Kind regards,

  10. Hi there,
    I have just ordered some patagonia shorts. Order number- 15570 size 34 in blue.
    I am really hoping these will arrive before the weekend? Is this possible?
    Many thanks,
    Thomas Hague

  11. Is this bag available? On one page it says it is, but later on says it isnt?


  12. Gostaria de saber quanto ficaria o envio para o Brasil – Rio de janeiro
    Capacete Cebe contest visor pro

  13. Dear Sir, Madam,
    I might have overlooked it; could your provide the inseam lenght (inside leg)for Patagonia men´s torrentshell pants in sizes M and L, respectively?
    Also, could you find out for me the sleeve-to-sleeve-lenght of the Patagonia insulated powder bowl jacket, size M?
    Best regards

  14. I see your returns extended for Christmas?

  15. Hi
    You have a pair of blue Patagonia untracked pants advertise on your site, however some of the pictures are of powslayer pants. Which do you have in stock?

  16. Hi. I’m looking to buy the Patagonia descensionist pack. 31litre Large. The relevant page does not specify if you have large or small or how to choose. Can you clarify?

  17. Hi

    May I ask if you still have any Patagonia Khaki baggie shorts for 19.95. It allows me to add them to basket but then they disappear. I would love to purchase a couple of pairs if possible.


  18. I’ve set a direct debit up and I just want to authorise it and go through with it how do I do this

  19. Is your store open? I’m in Fulham and walked by your store.

  20. Do you ship to Singapore? I am getting the Patagonia Black Hole Tote 25L.
    Thank you

  21. Hi, I’m just wondering if the shop and the online store are still trading?
    I’d like to order some items, but can’t see any replies to the above questions or get an answer from your telephone number.
    Please can you confirm if I can still order goods from you?

  22. Hello,

    I would like to inquire if a normal shipping to Italy (Postcode 39012) without custom clearance is still possible since things have changed in 2021.

    I would like to order this:

    Let me know. Thank you.

    Michael Goegele

  23. Helo do you happren to have this in Pepper green? PATAGONIA PATAGONIA BLACK HOLE® GEAR TOTE 61L

  24. Hi
    Can I just check please that you have the size medium in the Patagonia Men’s Down Sweater that you have on sale at £129.95?


    Regards Kevan

  25. Hello- Can you provide a shipping quote to the USA for the Patagonia Descentionist Backpack. Zip code 83002.

  26. Hello

    I would like to buy a full zip Patagonia fleece (size small).
    What would you have in stock please?

    Many thanks

    Kind regards

    Dorothee Rougier

  27. Robert Pennington hello , are the Reusch volcano glove still in stock , size 9. How much to ship to Canada , V3h0b3? Thank you

    1. Dear Mr. Pennington,
      Thank you so much for your email.
      The said product in size 9 is still available.
      If you could show us the Zip-Code in your shipping address, we can show you the exact shipping fee.
      I have just check the price with the zip-code in Montreal, if we choose the Fedex, it is £27.50.
      There are cheeper options but, about £20.
      So, what I can do for your possible purchase, I can reduce the price of the product from £169.95 to £160.
      So that, the total payment becomes 187.50. *The customer fee in your country is your responsibility.
      By the way, may I ask you about your email address?
      I sent you the email earlier though, but it was not deliverable.

      Hope that my writing above is made in order.
      Should you have any inquiry in this regard, please contact us at any time on this address.
      Faithfully yours

  28. morning.
    Delivery to Brazil?
    phone/whatsapp: +55 22 999811313

  29. Hi there,

    You assisted my boyfriend Liam the other day with his black Patagonia ski jacket. I am looking for similar ladies version in any colour. Please let me know your sizes and prices. I am likely to be a small.

  30. Hello! Do you ship to the United States? I’m interested in:
    Patagonia Black Hole® Mini MLC™ 26L – Classic Navy (CNY), 26L

    My zip code is 52302 in Marion, Iowa. I would need it to arrive to me no later than March 26 for a trip I have coming up.

    Thank you in advance for your assistance.

  31. Hello it’s Natalie. I’ve bought some Bolle goggles and the anti fog is not working, I came to the shop a couple of weeks ago with my husband and we bought them with a bunch of other items. I was wondering if I could buy the replacement lens to click into the goggles from you:
    Many thanks

  32. Hi team, I’d like to check out the Patagonia black hole 32l backpack in black in store.. is this possible to view in store? I’d like to see it in person before I buy.

  33. Dear team,

    I would like to know if there is availability for Patagonia Black Hole™ Wheeled Duffel Bag 40L and in which color. If yes, what the time to deliver?


  34. Regarding: PATAGONIA ATOM SLING 8L 48262

    Hello guys, how long does it take to delivery the bag to denmark? Do you have it in stock – in your shop in london maybe??

    Best regards

  35. Hello… I’m trying to purhase a Patagonia Atom sling bag, 8l in colour Classic Navy, but when I come to the payment, I’m told that there is no shipment metod to the adress.
    My adresse is in Danmark
    Kind regards

  36. Hello…. I’m trying to purhase a Pantagonia Atom sling bag 8l in colour Classic Navy. But when it comes to the payment, it says that, there isn’t any shipping metod to the adresse????
    I’m from Danmark…zip code 7800 Skive, DK
    Kind regards Lone

  37. Hello…. I’m trying to purhase a Pantagonia Atom sling bag 8l in colour Classic Navy. But when it comes to the payment, it says that, there isn’t any shipping metod avarrible to the adresse????
    I’m from Danmark…zip code 7800 Skive, DK

  38. Hello Raijin
    I am from Denmark and have been trying to enter my address multiple time but it says there are no shipping options available. It is entered correctly and I’ve even tried my family and friends address to see if theirs would work but nothing works. It says on your delivery that Denmark is an option with an 11 pounds additional fee, how come it cant deliver to me?

  39. Hi

    I was wondering if you ship to The Netherlands?

    Kind regards!

  40. I’m interested in purchasing
    Patagonia Black Hole® Duffel Bag 70L
    You only gave 1 in stock. Is this a brand new item unopened and all not on display with all accessories included as detailed. Thank you

  41. Hi! I’m interested in buying “PATAGONIA ATOM SLING 8L 48262” from your website. Is it the old or new model you are selling? Pictures of the navy blue bag are shown in both the new and old version on your website which makes it very confusing. The new model has “Pantagonia” written with the “P” starting at the bottom of the bag and a bigger handle at the top (among a few other things), whereas the old version has the “P” of “Pantagonia” starting at the top instead. Is it possible to check which model (old or new model) you are selling and if it’s possible to order from Sweden? Thanks in advance.

  42. Do you have any stock for Patagonia black hole totebag 25L in any color but black?

  43. Hi
    I’ve a question, i want to buy the item 49301 32l BLK, can you you please make sure that you have the full black one, and not the black blue (navy black).
    I’ve tried to order but I couldn’t because of some shipping problem.
    Can you deliver to Belgium?
    Thank you

  44. Hi, I’m looking at purchasing a Patagonia capilene cool lightweight shirt, I’m just wondering if you have any discount codes available? Thanks.

  45. Hi,
    do you ship to Italy? I can’t select any shipping method during checkout

  46. Hello

    Can you kindly confirm that you still have a Patagonia 70l wheeled duffel bag in stock, as shown on the website?

    Thank you


  47. Dear Raijin
    I tried to buy the Reusch Arktika Expedition Mittens size 9.5 but the webpage does not work. I live in Denmark. Do you sell/ship to Denmark?
    Best Hans

  48. Hi there,

    I want to order the Patagonia Snowdrifter Pack 20L Black edition and i was wondering if you ship to The Netherlands?If so, how long do you recon it will take for delivery?



  49. Dear Sir,

    Do you have the below bag in stock?

    Best Regards,

  50. Hi please can i reserve a size M patagonia mens down sweater 84674 to collect on saturday

  51. Hi , are you open today ?

  52. Hi,
    I would like to purchase the following product:
    Patagonia powslayer bibs mens
    Colour wavy blue
    Size small
    Could you delivery to Italy?
    How much it cost the shipping?
    Thanks in advance.
    Iglina Omar

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