With regard to our online order acceptance, we will continue to operate as before.
However, the same day shipment will be accepted by 12:00 pm. After that, we will dispatch your order in the following day.
***If you need to make an inquiry about order or our stockings, please send us an email at email@example.com.***
As for returns in online orders for refunds, please contact us before you returning through email. This should be made within 2 weeks (10 working days).
For your returning, please use the Royal Mail Recorded service since their delivery office is just next to our shop. They could keep your returned items safely. Regarding this, we will explain to you through email thoroughly. Therefore, could you please inform your intention of returning ordered item(s) through email at firstname.lastname@example.org
Under the current difficult situation effected by the spread of coronavirus and for the UK government requirement, our staff is not always in our shop. Therefore, receiving your returned items might be delayed. Consequently, our refunds will be made within 5 business days from the day on which we receive returned items. So, before you place an order, please reconsider our terms and conditions for delivery and return!
We would like to endeavour to work for you and to make you smile ?.
Hope that our writing above is made in order.
Should you have any inquiry in this regard, please contact us at any time at email@example.com